Oferta przeniesiona archiwalna
Gdańsk
At Cognizant, we are dedicated to helping the worlds leading companies build stronger businesses - helping them go from doing digital to being digital.
In Poland, our offices are located in Kraków, Gdańsk and Wrocław. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
What we have for you:
- Opportunity to be part of a global organization focused on development
- Open-minded and multinational environment
- Training & development opportunities including language courses
- Professional development and clear career path
- Full equipment and paid training provided from the first day of work
- Extensive benefits package: (Luxmed medical healthcare including dental care, life insurance, cafeteria benefits)
What you do:
- Manage and communicate with high-end client partners on a regular basis
- Provide wide-range support regarding the incentive programs to client partners via mail
- Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries
- Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client
- Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation
To make this happened you need to have:
- Excellent written communication skills – English & Polish
- Interest and ability to quickly learn high-tech products and services
- Experience reconciling accounting figures and financial records
- Intermediate to advanced computer literacy
- Good on numerical ability and logical reasoning
- Working experience of MS Excel – Highly Desirable. Few examples are but are not limited to:
- Lookup Functions – VLOOKUP, XLOOKUP
- Logical Functions – IF, AND, OR, XOR
- Text Functions – FIND, SEARCH, PROPER, TRIM, CONCATENATE
- Formatting & Auditing
- High level of attention to detail
- Professional email writing skills
- Appropriate handling of sensitive information
- Ability to work to deadlines
- Team player with the ability to work with multiple stakeholders involved
- Strong client relationship management and customer service skills
- Willingness to work from the office
Nice to have:
- Finance, Business or Accounting background
- Prior BPO experience
- Proactive and able to identify risks