Oferta przeniesiona archiwalna
Gdańsk
Scope of duties:
- Manage and communicate with high-end client partners on a regular basis.
- Provide wide-range support regarding the incentive programs to client partners via mail.
- Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment,
- disbursement, and other related queries.
- Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client.
- Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation.
Qualifications:
- Excellent written communication skills – English & German.
- Interest and ability to quickly learn high-tech products and services.
- Experience reconciling accounting figures and financial records.
- Intermediate to advanced computer literacy.
- Good on numerical ability and logical reasoning.
- Working experience of MS Excel– Highly Desirable. Few examples are but are not limited to.
- Lookup Functions – VLOOKUP, XLOOKUP.
- Logical Functions – IF, AND, OR, XOR.
- Text Functions – FIND, SEARCH, PROPER, TRIM, CONCATENATE.
- Formatting & Auditing.
- High level of attention to detail.
- Professional email writing skills.
- Appropriate handling of sensitive information.
- Ability to work to deadlines.
- Team player with the ability to work with multiple stakeholders involved.
- Strong client relationship management and customer service skills.
- Willingness to work from the office.
Nice to have:
- Finance, Business or Accounting background.
- Prior BPO experience.
- Proactive and able to identify risks.
We offer:
- The Welcome Bonus in the amount of 18 000 PLN gross.
- Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.
- Pleasant and inspiring working atmosphere.
- Professional development and clear career path.
- Training & development opportunities.
- Competitive salary with cafeteria benefits.