Customer Advisor with Norwegian
Warszawa
Tasks:
- Imagine a cozy evening by the koselig fire, hygge in the air, and your favorite show playing without a glitch.
- Your mission? To make sure every viewer feels that same warmth and comfort. Become a Streaming Viking: Defend Entertainment Across the Fjords!
Your Viking Quest:
- Rescue fellow binge-watchers from the “Buffering Fjord” via phone, email, or chat, ensuring their streaming sails smoothly.
- Tech Warrior: Solve glitches, respond to requests and provide support faster than a Viking longship cuts through the waves.
- Master of Empathy: Turn customer complaints into success stories.
- First Line Shield-bearer: Support both B2B and B2C clients with patience and precision.
Requirements:
Who Fits the Longship Crew?
- Fluent in Norwegian (C1) – your words flow as smoothly as the midnight sun.
- English (B2) – enough to navigate the global seas of teamwork and tech.
- Tech & Admin skills – you tame systems like a skilled Norse navigator.
- Team player with a hearty laugh – because even Vikings know when to relax.
Bonus rune: CRM experience — not required, but a treasure nonetheless!
We Offer:
Benefits that warm like a wool sweater in a Norwegian winter:
- Private medical care – your healer without the long wait.
- Life insurance – your shield against the unknown.
- MyBenefit cafeteria – perks as plentiful as a Viking feast.
- Language classes, online trainings (Concentrix University).
- Development paths (Concentrix Academy).
- Work with friends – refer a friend and earn!
- Training to sharpen your skills – we guide you through the fjords of knowledge.
- Fast career sailing – rise through the ranks like a Viking chief.
Working hours:
Mon–Fri 8:00–20:00, Sat–Sun 10:00–18:00 (rotational shifts – even Vikings need their rest after battle for customer success).
If your “ja” in Norwegian sounds smoother than a fjord at dawn, and you can stay cool when the stream freezes mid-epic saga – apply now and become the hero every streamer needs to conquer the digital seas!