Customer technical support specialist with Chinese
Miejsce pracy: Lublin
Job description:
- Providing customer support for the purchase of electric cars or after-sales support (inbound calls and chats)
- Establishing and maintaining customer relations
- Ongoing reporting in the systems
Requirements:
- Strong communication skills, with a minimum C1 level in Chinese.
- English – B2
- Ability to work from the office in Lublin.
- Excellent technical skills (MS Office, Browsers, general computer skills).
- Positive energy, enjoy communicating with customers and colleagues.
- Strong attention to detail and organizational skills.
- Excellent problem-solving skills and a creative, solution-oriented mindset.
We offer:
- Fully paid training program in English (7 days).
- Attractive salary and performance bonus.
- Employment contract for full time.
- Shift work: 5 days a week, Monday – Saturday. 8 hours daily with 30 min of break included.
- Working days: Monday - Saturday 09:00 - 18:00, a few times a month working Saturdays.
- Private medical care (Luxmed).
- Group insurance program, sports, and leisure program.
- Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
- Training and development programs.
- Language classes.
- A very dynamic and international work environment with plenty of career opportunities.
- Social activities, events, and celebrations.
- Multinational environment.