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Sales and Customer Service Specialist

DONE Deliveries sp. z o.o., małopolskie / Kraków, 2025-01-29

Sales and Customer Service Specialist
Miejsce pracy: Kraków
Your responsibilities
  • Actively acquiring new Customers including telephone surveys,
  • Developing a customer base with real transport needs,
  • Working to company standards using the companys own CRM system according to an established process,
  • Effective work on transport exchanges (knowledge of transport exchanges is not required, we teach this during the implementation).
Our requirements
  • Experience in broadly defined sales or telephone customer service,
  • A high level of Customer Experience,
  • Knowledge of English on a communicative level (B1/B2),
  • Ability to work under time pressure and achieve sales targets.
What we offer
  • You choose the type of cooperation undertaken - employment contract or B2B contract,
  • Salary UoP 6 800 - 8 000 PLN gross / B2B contract 7 700 - 9 500 PLN net + VAT,
  • Several stages of introduction to work and support of an experienced specialist during the entire onboarding process,
  • Work in a single-shift system,
  • Individually tailored career path,
  • Multisport / medical care / group insurance / team-building trips and events / fruit Tuesdays and numerous company events,
  • Private medical care,
  • Life insurance,
  • No dress code,
  • Employee referral programme,
  • Charity initiatives.
Benefits
  • Sharing the costs of sports activities
  • Private medical care
  • Life insurance
  • Fruits
  • Integration events
  • No dress code
  • Employee referral program
  • Charity initiatives