Technical Customer Support Specialist with Swedish
Katowice
Responsibilities:
- Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
- Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.
- Assist customers in resolving technical problems with devices
- Collaborate with service engineers for technical support
Requirements:
- Knowledge of Swedish at a communicative level (min. B2+)
- Knowledge of English to understand the content of the training (min. B1+)
- Minimum 6 months of experience in customer service
- Higher education
- Interest in new technologies
We offer:
- Employment based on a labor contract
- Work in a modern and comfortable office in the center of Katowice
- Shift work from Monday to Friday (working hours: 10:00-19:00)
- Comprehensive 5-week training (fully paid) preparing you for the job
- Relocation support
- Multisport Card, Private Medical Healthcare, Life Insurance, MyBenefit
- Possibility to refer a friend